Terms of Service

 

Last updated: 24 November 2025

Please read these Terms of Service (“Terms”, “Terms of Use”) carefully before using the Mabodiba Herbal Products website and online store at mabodiba.co.za. By accessing or using our website, you agree to be bound by these Terms.

 

1. Use of Our Website

By using our website, you confirm that you:

  • Are at least 18 years old, OR using the site under the supervision of a guardian
  • Will use the site for lawful purposes only
  • Will not misuse, copy, or distribute our content without permission

 

We reserve the right to refuse service or block users who violate these Terms.

 

2. Product Information

We strive to provide accurate information about our products.
However:

  • Herbal products may react differently for each person
  • Results are not guaranteed
  • The information on this site is for general use and not medical advice

 

Always consult your doctor if you have medical conditions, allergies, or are pregnant/breastfeeding.

 

3. Prices & Payments

  • All prices are listed in South African Rands (ZAR)
  • Prices may change without prior notice
  • Payments must be made in full at checkout
  • We do not store or have access to your card information—payments are securely processed by our payment provider

 

4. Shipping & Delivery

We deliver orders using PAXI.
By placing an order, you agree that:

  • Delivery times are estimates and may vary
  • You must choose the correct PAXI pickup point
  • You will collect your parcel within the required timeframe
  • We are not responsible for delays caused by courier operations or incorrect details provided by the customer

 

Full details are in our Shipping & Delivery Policy.

 

5. Returns & Refunds

Due to hygiene and product safety, we do not accept returns unless the error was on our side.
Refunds are only offered if:

  • You received the wrong product, or
  • Your order was never delivered and PAXI confirms it as lost

 

Full details are in our Refund & Return Policy.

 

6. Accuracy of Information

We do our best to ensure accurate product descriptions, images, and stock availability.
However, we do not guarantee that all information is error-free.
We may correct mistakes or update details at any time.

 

7. Prohibited Activities

You agree not to:

  • Use the website for harmful, illegal, or fraudulent activities
  • Attempt to hack, disrupt, or interfere with our site
  • Upload harmful code, malware, or scripts
  • Copy or resell any part of the website without permission

 

Violations may result in legal action.

 

8. Intellectual Property

All content on mabodiba.co.za—including text, images, branding, products, and design—is the property of Mabodiba Herbal Products.
You may not copy, reproduce, or use our content without written permission.

 

9. Limitation of Liability

Mabodiba Herbal Products will not be held liable for:

  • Any reactions, allergies, or side effects from product use
  • Losses due to delays, courier issues, or incorrect addresses
  • Inaccuracies or typographical errors on the website
  • Misuse of products or failure to follow instructions

 

Use of our products is at your own risk.

 

10. Third-Party Services

We work with external providers such as:

  • PAXI for deliveries
  • Payment gateways for processing orders

 

We are not responsible for the actions or policies of third-party services.
Please read their terms separately.

 

11. Privacy

Your use of the website is also governed by our Privacy Policy, which covers how we collect, use, and protect your information.

 

12. Changes to Terms

We may update or modify these Terms of Service at any time.
Changes take effect once posted on this page.
Your continued use of the site means you accept the updated Terms.

 

13. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: support@mabodiba.co.za
  • Phone/WhatsApp: 0733459001